YMCA Membership Policies
You can join the YMCA and begin your membership today by registering through our online user portal. After your application is processed, stop by your selected Y to pick up your membership card(s), take a tour, and get in on the fun! If you have questions about your membership, please review the membership policies, code of conduct, and waiver of liability available here. Thank you for choosing the YMCA of Metro North.
Everyone is welcome at the Y.
The YMCA of Metro North is a non-profit, health, and human services organization committed to helping people reach their full potential in spirit, mind, and body. YMCAs are here to serve people of all ages, backgrounds, abilities, and incomes. The YMCA is community-based and believes that its programs and services should be available to everyone. That’s why the Y offers a sliding fee scale that is designed to fit each individual’s financial situation.
The funds available for ACCESS, our financial assistance program, are made possible through the generosity of our members and donors in the annual fundraising campaign. The Y believes a strong sense of ownership and pride is developed if the recipient has contributed to the cost of their Y involvement; therefore, applicants will be asked to pay some portion of the fees.
Once you submit your application, a membership representative will be in touch with you, to go over the details and discounts of our Member Access program.
YMCA Code of Conduct
The YMCA of Metro North is committed to providing a safe and welcoming environment for all. For the safety and comfort of those who are in our facility, participating in our programs, or on our grounds, we ask individuals to act in a manner that upholds our guiding principles of honesty, responsibility, caring, and respect at all times. Guest privileges and Nationwide reciprocity have been suspended at this time.
- We expect persons using the YMCA to behave in a mature and responsible way and to respect the rights and dignity of everyone regardless of race, ethnicity, age, religious beliefs, national origin, gender identity, sexual orientation, or physical abilities.
- Our Code of Conduct does not permit language or any action that can hurt or frighten another person, or that falls below a generally accepted standard of conduct.
- Members and guests are encouraged to be responsible for their personal comfort and safety. If a member or guest feels uncomfortable in confronting a person directly, they should report the behavior to a staff person or the Building Supervisor on duty.
- In order to carry out these policies, we require that members and guests identify themselves to staff when asked. Members must scan into the facility with a YMCA-issued key tag or code.
Prohibited actions specifically include, but are not limited to:
- Cell phone use and picture taking are not permitted in locker rooms or program areas.
- Bringing non-members into the YMCA without following established guest procedures is prohibited.
- Inappropriate attire; including clothes with vulgar or profane language, symbols or gestures.
- Harassment, vulgarity, or intimidation by words, body language, or behavior.
- Physical contact or threatening behavior and any other conduct of an inappropriate, threatening, or offensive nature.
- Theft or behavior that results in the destruction of property is prohibited.
- Carrying or concealing weapons, or objects that may be used as weapons is prohibited.
- We prohibit use or possession of illegal chemicals or alcohol on Y property, vehicles, or at Y sponsored programs.
- Smoking is not permitted in or outside the YMCA.
Sex Offender Registry
- The YMCA conducts regular sex offender screenings on all members, participants, and guests. If a sex offender match occurs, the YMCA reserves the right to cancel membership, end program participation, and remove visitation access.
Requirements for personal safety and social distancing
- Forehead thermometer temperature scans and health check questionnaire acknowledgement may be required of all individuals prior to entering the facility.
- When required by State guidelines, all members will be required to wear masks while entering the facility and in common areas and may be required to wear masks during group fitness activities and on the fitness floor.
- For your protection, cleaning supplies are available for you to sanitize equipment before and after your use.
- Maintain a distance of no less than 6 feet from other individuals at all times.
- Congregating in small groups under 5 people is allowed as long as traffic flow is not impeded.
- Sweat towels, water bottles, and other personal belongings must be kept with you at all times.
- Stay home if you feel sick or have a temperature in excess of 100.4 degrees.
The Branch Executive Director will investigate all reported incidents. Suspension or termination of YMCA membership, program participation and/or facility access may result if there is a violation of the YMCA Code of Conduct. Members must acknowledge their acceptance of this Code of Conduct before entering a YMCA facility.
- I understand that the YMCA of Metro North can change these policies at their discretion.
- I have received a Membership Overview which includes the YMCA of Metro North Code of Conduct and will review all information with other household individuals on this membership.
- I give the YMCA of Metro North permission to take photos of all members on this membership for YMCA promotional purposes.
- Memberships are non-refundable and non-transferable. The member and his/her dependents assume all risks, injuries and property damage incidental to the use of the YMCA facility, including but not limited to physical activities in which they are engaged.
- I understand that I may place my membership on hold for a maximum of four (4) months each calendar year.
- I understand that if I wish to terminate, hold or change my membership in any way, I must inform the YMCA in writing by the 1st of the month for drafts that occur on the 15th of each month, and by the 15th of the month for drafts that occur on the 1st of each month.
- I understand that if I fail to pay my monthly membership fee, the YMCA of Metro North holds the right to terminate my membership after 30 days of non-payment and send any unpaid balance to collections and that my membership will remain inactive until I am able to bring it current. Future registration will depend upon proper settlement of all old accounts.
- The Bank/Credit Card Draft is a continuous membership plan. I understand that my (our) membership will remain in effect permanently or until I (we) initiate its termination.
- By providing my bank/credit card information, I authorize the YMCA of Metro North to debit my bank/card account for the amount owed by me by initializing debit entries to the accounts provided and authorize my bank/credit card company to accept and debt entries initiated by the YMCA of Metro North without the responsibility for correctness. It is understood that the sending of preauthorized withdrawals to my bank/credit card company as a payment becomes dues shall constitute valid notice of such payment due.
- Should a draft not be honored by my financial institution for any reason I understand that I will be responsible for payment for that month plus a $10 administrative fee for credit card drafts or a $15 fee for bank account drafts.
- I authorize the YMCA of Metro North to extend my credit card expiration date on file by two years upon completion of its current expiration date.
- The YMCA may, at its discretion, adjust the monthly rate it charges for my (our) membership. I understand that I will receive at least 30 days notice prior to such a change.
In order to receive member rates for programs, your membership must be current throughout the entire program session. If it expires during the session and you do not renew your membership, you will be charged an additional fee to bring the total cost of the program to the non-member rate. We require each participant in a YMCA program to have a signed program liability waiver that is current for the calendar year, those participants under 18 must have a parent signature on the program waiver. Participants, or their parents for participants who are under 18 years old, must sign a new program liability waiver each calendar year. If a program spans two calendar years, participants may be asked to sign a waiver for the upcoming calendar year at the time of registration.
Wait List Policy
If a program is full, you may request to be placed on a waitlist. You will make no payment until accepted into the program. If room in the program becomes available, the program director will contact you to inform you of your acceptance into the class. You will have 24 hours to contact us and make payment to secure your placement in the program. If we do not hear from you, your name will be removed from our wait list and the spot will go to the next person on the wait list. Your spot is not accepted/secured unless payment is received. Please make sure we have your correct address, email and phone number on file to contact you.
The YMCA may cancel a class due to unforeseen events, i.e. safety concerns, weather, building closures, etc. The YMCA will make every effort to make up the canceled class; however in the event that a canceled class cannot be made up by the YMCA a system credit will be issued for the canceled class. Make-up classes will be offered, if possible, on an alternate date which will be selected by the appropriate program director.
Late Registration and Pro-rating
- If a participant wants to register for a session that has already begun, and more than two classes have run, the program director must approve the registration. Prorating will occur at Director discretion.
- Due to the nature of programing at our Gymnastics Center, no late additions to the roster will be made after the second class has begun. Prorating will only occur if the participant has been added late from a wait
Credits and Refunds
- If the YMCA cancels a full program, a full refund will be
- Refunds will be issued back to the credit card to which the charge for the class was originally applied, or a refund check will be issued if the fee was paid via check or cash.
- If notification of withdrawal is received 48 hours or more prior to first class, your option of a YMCA system credit or a full refund will be issued for the full amount of the
- If notification of withdrawal is received less than 48 hours prior to the first class, a YMCA system credit will be issued.
- If notification of withdrawal is received between the first and second class, a YMCA system credit will be issued minus the cost of classes already
- After the 2nd class there will be no credits or refunds
- Only a Director or Business Manager can approve credits/refunds.
- Make up classes or refunds are not available for classes missed by the participant due to personal
- A system credit issued for a program cannot be applied toward membership dues. They can only be used for future program
Before You Register
- Due to high call volume, Memberships will not be sold over the phone. Please purchase membership prior to the designated registration
- Please confirm your birth date and email address with us at the Welcome Center to help facilitate future web registration.
- If this is your first time registering online, we recommend you log on to ymcametronorth.org/online-account prior to the registration start date to create your online
In Person Registration at the Branch Location
Walk-in registration begins at the Branch at 6:00am. Members will usually have approximately a week or more to register for programs before it opens to Non-Members. To register in person, please visit your local branch Welcome Center .
Online registration at ymcametronorth.org begins at 6:00am on the first day of registration. Members will usually have approximately a week or more to register for programs before it opens to Non-Members. Program Waivers are included in the online registration process and must be accepted in order to complete registration online. To register online visit ymcametronorth.org, click Programs, and click either the “Registration Information” button, then “Program Search & Register”, or “Access My Account” for instructions on how to set up an online account and browse and register for programs. If any issues with accessing or setting up your online account, please contact firstname.lastname@example.org
Assumption of Risk
I acknowledge and agree that any use of YMCA OF METRO NORTH facilities, services, equipment and premises (“Facilities”) and any participation in YMCA OF METRO NORTH programs and activities (“Programs”) comes with inherent risks including, but in no way limited to: (1) moderate and severe personal injury, (2) property damage, (3) disability, (4) death, and (5) sickness or disease. I voluntarily accept and assume full responsibility for these risks as well as any and all other risks of the use of Facilities and participation in Programs. I agree that I have full knowledge of the nature and extent of all such risks and am not relying on all such risks being described in this document.
Waiver, Release, Indemnification & Covenant Not to Sue
In consideration of the use of Facilities and participation in Programs I, the undersigned, agree that YMCA OF METRO NORTH it’s officers, directors, agents, employees, volunteers, insurers and representatives (“Releasees”) will not be liable for any personal injury, property damage, disability, death, sickness or disease incurred by myself, my family members, dependents, or guests, including minors, however occurring including, but not limited to the negligence of Releasees. I understand that I will be solely responsible for any loss or damage, including personal injury, property damage, disability, death, sickness or disease sustained from the use of Facilities and participation in Programs.
I further agree, on behalf of myself and any and all legal successors and proxies, to release and hereby do release, waive and covenant not to sue Releasees from any causes of action, claims, suits, liabilities or demands of any nature whatsoever including, but in no way limited to, claims of negligence, which I and any and all legal successors and proxies may have, now or in the future, against Releasees on account of personal injury, property damage, disability, death, sickness, diseases or accident of any kind, arising out of or in any way related to the use of Facilities or participation in Programs, whether that participation is supervised or unsupervised, however the injury or damage occurs, including, but not limited to the negligence of Releasees.
In further consideration of the use of Facilities and participation in Programs, I agree to indemnify and hold harmless Releasees from any and all causes of action, claims, demands, losses, suits, liabilities or costs of any nature whatsoever, including claims of negligence, arising out of or in any way related to the use of Facilities and participation in Programs by myself, my family members, dependents or guests, including any minors.
This is an insurance company required waiver. This document effects your legal rights and is legally binding. By signing this agreement, you are releasing the YMCA of Metro North from all liability and forever giving up any claims therefore.
The sale of guest passes at the YMCA of Metro North is temporarily suspended due to the ongoing COVID-19 emergency.
General guidelines for any free guest passes given out be the YMCA of Metro North is that restrictions apply and are subject to limitation by the YMCA. Guests may not take advantage of free guest passes, general expectations are listed above, or subject to a limit of visits in a calendar year per person. Use will be monitored and any misuse will be halted.
The YMCA of the Metro North respects your privacy and is committed to protecting it on this website. We use reasonable precautions to keep your information secure, and we will not reveal any information that you provide to any third party without your permission. The YMCA of Metro North does not sell, rent, trade or otherwise transfer personal data we collect on our website with other organizations or businesses.
We keep your private information private by:
- Not selling your information. You have entrusted the YMCA of Metro North, the National Council of Young Men’s Christian Associations of the United States of America and its independent and autonomous member associations (collectively “The Y”) with your personal information, and we’re committed to using it wisely. The Y will not sell, share or otherwise transfer your personal information to anyone without your consent.
Please refer to this policy regularly. The Y may need to change this policy from time to time to address new issues and reflect changes on our websites or within YMCA branches. We will notify you if material changes are made to this policy and update the “Last Date Updated” field in the “Revision History” at the bottom of this page so that you will always know our policies regarding what information we gather, how we might use that information, and whether we will disclose that information to anyone.
This policy applies to the personal information that you provide to The Y, either through our websites and mobile applications or in person at a YMCA branch or program site. This policy does not apply to your use of unaffiliated sites to which our websites link. This policy does not apply to Personal Health Information (“PHI”) collected through the YMCA Diabetes Prevention Program or any other program offered by The Y that requires the collection of PHI or other HIPPA protected information.
Collection of Personally Identifiable Information
The Y collects personally identifiable information (PII) from you when you voluntarily submit such information to us. The collection of PII may occur in person or on a website or mobile application operated, provided or otherwise controlled by The Y. This information may include your name, home address, email address, telephone number, date of birth, demographic information, sex-offender status, membership status, emergency contact information, and other information that we may need to collect in connection with certain events, including but not limited to:
- registration for, or participation in, events, child care, camps, and other activities or programs offered by The Y;
- participation in YMCA Nationwide Membership;
- charitable giving;
- registration for surveys, forums, content submissions, chats, bulletin boards, discussion groups, requests for suggestions, or other services or activities offered on our website;
- answering your inquiries about our websites, organization, membership, or other services or activities; and
- registration as a member of The Y.
Collection of Photographs
The Y may also collect your photograph, by capturing your image at a YMCA or scanning your personal identification card, for the purpose of identifying you as a member, volunteer or program participant. Your photograph will not be used for any commercial purpose without your authorization.
Use and Disclosure of PII
If you do provide us with PII, The Y may contact you based on the information you provide to communicate with you about YMCA activities that may be of interest to you and your family.
The Y will use its best efforts to never disclose any PII about you to any third-party for purposes unrelated to the YMCA without having received your permission except as provided for herein or otherwise as permitted or required under applicable law.
We do not rent or sell PII, including information provided about children, to third-parties. The Y may share PII with trusted service providers, such as payment processors, technology partners or other providers that need access to your information to provide operational or other support services while you are a YMCA member or program participant. In certain circumstances, we may also share information with select similar nonprofit organizations that may offer activities of interest to you.
We may also provide PII to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the provision of such information is required or permitted by law, such as in connection with the investigation or assertion of legal defenses or for compliance matters.
Collection of Payment Transaction Information
When you make a payment or donation, we collect information to process the financial transaction and may use that information to contact you in the future about The Y and its programs. Your payment information is transmitted to us, using a secure Internet method that helps maintain the privacy of this information. During the time your payment information resides on our computers, it is in an encrypted format and can only be accessed by authorized personnel with a decryption key.
Collection of Non-Personally Identifiable Information
We collect non-personally identifiable information without limitation, through the use of the following types of methodology:
- “Cookie” technology:A cookie is an element of data that a website can send to your browser, which may then store it on your system to help enhance your experience in using our sites and to provide us with technical information about your usage.
- IP address tracking: An IP address is a number that is assigned to your computer when you are on the Internet. When you request pages from our Sites, our servers log your IP address.
- Web beacons: A web beacon, or “clear gif,” is a small graphic image on a webpage or web-based document that a website can use to determine information about a user.
Non-personally identifiable information might include the browser you use, the type of computer you use, technical information about your means of connection to our websites (such as the operating systems and the Internet service providers utilized), and other similar information. Our systems may also automatically gather information about the areas you visit and search terms you utilize on our websites and about the links you may select from within the sites to other areas of the World Wide Web or elsewhere online.
Although an industry-standard do-not-track (DNT) protocol has not yet been established, The Y’s information collection and disclosure practices and the choices it offers to consumers will continue to operate as described in this Policy.
Use of Non-Personally Identifiable Information
We use non-personally identifiable information for our purposes related to running YMCAs and their programs, and, in particular, to administering websites, and, in the aggregate, to determine what technologies are being used. We may also share aggregate, non-personally identifiable information with third-parties.
Collection of Sensitive Information
Where necessary, The Y may collect certain sensitive information from you, including
- payment card or bank account information to process fees or donations;
- health information in connection with various fitness programs, programs in which we are responsible for supervising children, health screenings, or other health service events that we may provide from time to time; and
- information about minors collected during the registration for child care, camp and other programs.
Access to sensitive information is restricted to those individuals who have a legitimate need for access. We will not use or disclose your information to third-parties unless such disclosure is necessary to accomplish the purpose for which the information is collected.
Privacy of Children
We are mindful that young people need special safeguards and privacy protection. We realize that they may not understand or be able to meaningfully consent to the provisions of our policy or be able to make thoughtful decisions about the choices that are made available to our adult users. We strongly urge all parents or legal guardians to participate in their children’s exploration of the Internet and any online services and to teach their children about protecting their personal information while online.
To provide the services we offer, we sometimes need to collect certain information about children in both online and offline contexts. If we ask for PII from children under 13 in connection with our online services, where required we will comply with the Children’s Online Privacy Protection Act (COPPA), including taking additional steps to protect the privacy of such information, including
- obtaining verifiable consent from the parent or legal guardian of the child before collecting or using the child’s PII;
- notifying parents about what PII is being requested and how that PII will be used and/or shared, such as through this policy;
- limiting the online collection of PII from children to no more than is reasonably necessary to accomplish the purpose of the collection;
- giving parents a description of and access to the PII we have collected from their children;
- offering them the opportunity to request that such PII be changed or deleted;
- offering them an opportunity to prevent any further use or collection of information about their children; and
- maintaining reasonable procedures to ensure the confidentiality, security and integrity of the personal information collected.
We may also need to collect certain information about children and minors in an offline context, such as when
- a parent or legal guardian of a minor signs up for a membership including the child at a local YMCA, or for a program or camp we offer at one of our locations; and
- minors visit our facilities without a membership, where we may collect information about them to be able to contact their parent or legal guardian to notify them of an injury or other issues involving the minor.
Links to Other Sites
Users may find other content on our websites that link to the sites and services of other third-parties. We do not control the content or links appearing on these sites. Third-party sites or services, including their content and links, may be constantly changing and may have their own privacy policies and customer service policies. We encourage you to review the privacy policies of any third-party sites or services before providing any of them with your personal information.
If you opt-in to receive information from us, you can change your mind later. If at any time you would like to stop receiving such information or opt out of a feature, you may change your options by contacting email@example.com. You should be aware, however, that it is not always possible to completely remove or modify information in our databases and servers, although we will make reasonable efforts to do so upon your request, and we are unable to have your information removed from the records of any third-party who has been provided with your information in accordance with this policy.
Personal Data Access and Accuracy
You may contact The Y with inquiries or complaints regarding the use of information about you. We will use reasonable efforts to grant reasonable requests to access data about the requester. We will also make reasonable requests to correct any incorrect or misleading data about the requester.
The YMCA of Metro North takes appropriate administrative, technical, and physical measures to safeguard against unauthorized processing of personal information, and against the accidental loss of, or damage to, personal data. However, The Y cannot provide an absolute guarantee of the security of any of our websites or any other site on the Internet.
Consent to Transfer
YMCA websites are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to The Y will be transferred to the United States By using YMCA websites, participating in any YMCA services, and/or providing us with your information, you consent to this transfer.
California Privacy Rights
The California “Shine the Light” law permits California residents to annually request and obtain information free of charge about what personal information is disclosed to third-parties for direct-marketing purposes in the preceding calendar year. The Y does not distribute your personal information to outside parties for their direct marketing without your consent.
Updating Your Personal Information
You can update your personal information by emailing us at firstname.lastname@example.org. Please do not send Social Security numbers or other sensitive information to us via unencrypted email.